Delete your SpatialFlow account

1. Open SpatialFlow on your phone and sign in.
2. Go to the Settings tab.
3. Tap Delete account, then tap Delete to confirm.

The app signs you out and clears your account from the phone.

1. Sign in to SpatialFlow.
2. Open the menu under your name and choose Profile & security.
3. Under Delete account, choose Delete account, type DELETE and confirm.

Email support@spatialflow.io from the address on your account and ask us to delete it. We reply to that address to confirm the request, then delete the account within 30 days.

You can't delete your account while you are the only owner of a workspace that has other members, because no one would be left to manage it. Make another member an owner, or remove the other members, then delete your account.

Your account is deleted right away, together with:

• your name, email address, password, Google or Apple sign-in, API keys and settings;
• the phones and other devices you added, with their shifts, visits and location history, in every workspace;
• every workspace where you are the only member, with all its data;
• the geofences, workflows, integrations and files you created, including in workspaces you share with other people;
• invitations to your email address that nobody has accepted.

• A workspace you share with other people stays with them, along with what they created and the workspace's audit log.
• Encrypted database backups keep a copy of your data for up to 30 days, and server logs are kept for up to 30 days.
• If you paid for a plan, invoices and payment records are kept for as long as tax and accounting law requires.
• If you unsubscribed from our emails or one bounced, your address stays on our do-not-email list so we never write to it again.
• Usage analytics and records of the emails we sent you are not deleted with the account. Email support@spatialflow.io and we will delete them too.

• In the app, Settings > Remove device deletes the phone's shifts, visits and location history from your workspace. End your shift first. You stay signed in, and the app registers the phone again as a new device.
• Workspace owners can delete location and event records for the whole workspace, for chosen devices or for a date range under Settings > Privacy on the web.
• Location history is deleted automatically once it is older than your plan keeps it: 30 days on the Free plan, longer on paid plans.
• To have anything else deleted, email support@spatialflow.io and tell us what to remove.